shipping information

GERMANY INNERHALB:

(We send with DHL)

 DAUER:

FREE:

1 - 3 Werktage

3,99 €

Free shipping from 40,00 €

 

INTERNATIONAL PROCESS:

(We ship with Fedex & DHL)

LAND: SERVICE: ZEIT: FREE:

EU COUNTRIES

 

STANDART 2 - 5 working days 7 €

NOT EU COUNTRIES

(SWITZERLAND, LIGHT)

STANDART 2 - 5 working days 14 €
USA

STANDART

 

5 - 12 working days

15 €

VERFALLSEN

 

1 - 3 working days 25 €
CANADA

STANDART

 

5 - 12 working days 15 €

VERFALLSEN

 

1 - 3 working days 25 €
MIDDLE EAST/UNITED ARABIC EMIRATES STANDART 10 - 20 10 €

 

 

VERFALLSEN 2 - 5 20 €

 

INFORMATION FOR CROSSIFICATION:

1. Earrings are excluded from return for hygiene reasons!

2. The goods must be returned to us within 14 days of receipt of the order. We do not accept any items that are returned beyond this period and remain in your responsibility.

3. All articles must be returned to us in their original condition, in the original packaging, uncarried, unwashed and complete with original labels, tags and promotional items entitled to exchange or refund.

4. Any refund we make is made using the same payment method that the product or service was purchased with.

If you want to return or exchange an article, please contact us by email with your order number and information about the product you want to return. We will then give you further instructions for return.

E-Mail: kontakt@adluxuryjewellery.com

INTERNATIONAL RETOURES:

AD Luxury Jewellery does not offer franchised return labels
and you are responsible for covering shipping costs.

Send your returns to our return department at
of the address below:

AD Luxury Jewelllery
Christine-Brückner-Straße 5
34266 Niestetal
DEUTSCHLAND

Useful note: AD Luxury Jewellery is not responsible for returns until they reach our distribution center in Kassel, Germany. Keep your postage detection and send your return along with a shipment number, as we do not hold for returns lost or stolen during transportation.